Factors Influencing the Adoption of Internet Banking

نویسندگان

  • Margaret Tan
  • Thompson S. H. Teo
چکیده

A research framework based on the theory of planned behavior (Ajzen 1985) and the diffusion of innovations theory (Rogers 1983) was used to identify the attitudinal, social and perceived behavioral control factors that would influence the adoption of Internet banking. An online questionnaire was designed on the World Wide Web (WWW). Respondents participated through extensive personalized email invitations as well as postings to newsgroups and hyperlinks from selected Web sites. The results revealed that attitudinal and perceived behavioral control factors, rather than social influence, play a significant role in influencing the intention to adopt Internet banking. In particular, perceptions of relative advantage, com-

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عنوان ژورنال:
  • J. AIS

دوره 1  شماره 

صفحات  -

تاریخ انتشار 2000